All Sales are Final. If you have any questions, please email us before you bid. We will gladly answer your questions quickly and honestly. Insurance is required on all breakable orders. If you do not want insurance, please email before bidding. Payment is required within 3 days of auction end. If you do not pay within 3 days, the product will be relisted, negative feedback will be left. We normally ship within 2 business days of payment clearing.